PATIENTS

As a valued patient, you are at the heart of all our healthcare ambitions. From individual support to personalised services to carer assistance, we will do everything we can to make your care and hospital stay as smooth as possible.

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Our medical specialties

Personalised support

L'expérience patient ELSAN

Chez ELSAN, l'expérience patient est au cœur de nos préoccupations. Nous mettons tout en œuvre pour vous offrir un parcours de soins personnalisé et de qualité, dans un environnement bienveillant et à l'écoute de vos besoins. De l'accueil jusqu'à votre sortie, notre priorité est de garantir votre confort, votre sécurité et votre satisfaction. Grâce à une prise en charge humaine et innovante, nous souhaitons faire de chaque étape de votre séjour une expérience positive et adaptée à vos attentes.

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Hospitality and personalised services

restauration

Hospitality

restauration

Catering

Hospitalisation

Hospitalisation

Ambulatoire

Outpatients

Patient testimonials

“Prenatal yoga brings me a feeling of wellbeing and respite that’s good for my baby because I feel calmer.”

Claire

Prenatal yoga session, Polyclinique du Parc

“The nutrition programme at the Paris Nord Cancer Institute helped me feel better during my cancer treatment.”

Jean-Louis

Institut de Cancérologie Paris Nord

“The procedure for measuring the care provided allowed me to be active for the first time, which was very satisfying.”

Maxime

ICHOM programme, Clinics in Nantes

“I got through the day positively, thanks to the high-quality care and support I received during my hip replacement.”

Frédéric

Outpatient surgery, Polyclinique Jean Villar

“When I learned that a low-intervention birthing suite had opened at the Noriets Maternity Hospital, it was ideal because I wanted to give birth to my second child naturally, without an epidural.”

Louise

Maternité des Noriets

“Very attentive, responsive, considerate and extremely kind staff. This is not the case in all healthcare facilities.”

Jacqueline

Outpatient department, Clinique Bretéché

“I can testify to the professionalism, team spirit and extreme friendliness of all the staff of the outpatient department. To all of you, a big thank you!”

Leila

Outpatient department, Clinique Bretéché

"Very pleasantly surprised by the kindness, the availability and especially the smile of everyone working at the clinic. The Bretéché clinic – the clinic of smiles! Thank you everyone!”

Anna

Surgery unit, Clinique Bretéché

“I had a nice stay – all the teams on the 2nd floor of the surgery unit (day/night/catering cleaning) did a great job. Listening, kindness, dialogue and professionalism at its best!”

Hélène

Surgery unit, Clinique Bretéché

“For the first time as a patient, I felt safe and wasn’t scared before the operation.”

Céline

Surgery unit, Clinique Bretéché

“During my hospital stay, I discovered methods I hadn’t known before, which did me good. The staff and the people in the department are very friendly and cheerful. I’m delighted!”

Joachim

Medicine, Clinique Bretéché

“A very positive stay concerning pain relief. I arrived home in a serene state of mind, with no pain. The treatment was very satisfactory.”

Margot

Medicine, Clinique Bretéché

“The pain relief department is aptly named. Discovering the treatments on offer was great.”

Mélissa

Medicine, Clinique Bretéché

“We’ll be able to tell our son that the medical team at the Bretéche clinic made his first days wonderful.”

Anne

Maternity, Clinique Bretéché

“Your unit was so good, it makes you want to have children!”

Anne-Laure

Maternity, Clinique Bretéché

"Holistic treatment. Professional support and genuine kindness from all the staff (secretaries, operating room, anaesthetist, recovery room, maternity team)."

Géraldine

Maternity, Clinique Bretéché

"I found the teams – both day and night shift staff – to be very competent, available and friendly. The relationship with the doctors was excellent, really satisfying and with a lot of humanity.”

Gérard

Post-Acute Care and Rehabilitation, Clinique Bretéché